Ron Kaufman is the world’s leading educator and motivator for upgrading customer service and uplifting service culture. He is author of the best-selling “UP Your Service!” books and the founder of UP Your Service! College.

Ron’s unique approaches to learning and leadership include history-making events on the Great Wall of China, the Capitol Mall in Washington DC, and at St. Basil’s Cathedral in Moscow’s Red Square. His activities have been featured in LIFE Magazine, the New York Times and on NBC-TV.

With many years of professional speaking, training and consulting experience in countries around the world, Ron’s clients include multi-national corporations, local firms and government agencies in the fields of high technology, financial services, medical services, manufacturing, retailing, hospitality, entertainment, transportation and public recreation.

Ron is a graduate of Brown University (History) with studies in France, London and Berkeley, California. He is a graduate of the Ontological Design Course and is a member of the Author’s Guild, the Instructional Systems Association and International Federation of Professional Speakers.

Ron was first invited to Asia in 1990 by Singapore Airlines to help create and launch a national service quality training organization. In 2006, Ron launched UP Your Service! College to help organizations Build a Superior Service Culture for Sustainable Competitive Advantage and to help individuals Build a Superior Service Mindset for Immediate Career Advantage.

Visit RonKaufman.com